As more companies transition to a remote workforce, the number of virtual call center jobs increases. Often, experience in an office call center or even a retail job is enough to land a home-based call center job. If you speak more than one language, consider getting a bilingual call center job, which tends to have perks due to the additional knowledge needed.
Brie Weiler Reynolds is the Senior Career Specialist at FlexJobs, the award-winning site for telecommuting, flexible schedule, and freelance job listings. She aims to provide practical information and resources to help people navigate the flexible job market to find jobs that fit their lives. With a background in human resources and career advising, Brie has 12 years experience working with job seekers and employers, and she offers career, hiring, and work-life balance advice through the FlexJobs Blog and media outlets like Fast Company, Forbes, and NBC News.
Telecommuting has long been promoted as a way to substantially increase employee productivity. A working-from-home-related experiment conducted using 242 employees of a large Chinese travel agency by professors at Stanford and Beijing University found that employees randomly assigned to work at home for 9 months increased their output by 13.5% versus the office-based control group. This improvement in output arose from working 9% more hours from saved commuting time and from 3.5% improved efficiency from quieter working conditions. The study also found that home-workers reported significantly higher job-satisfaction scores and their quit rates fell by almost 50%. However, home workers' promotion rates dropped by half due to apparent performance declines, indicating a potential career cost of home-working.
In the United Kingdom, "Work from Home" debuted at number 23 on the Official Charts Company after its first week of release. The following week, it rose 12 spots to reach number 11. It would rise seven spots for a peak at number four, earning the group their second top 10 entry in this market after "Worth It" peaked number three on July 2015. For two consecutive weeks, it rose one spot, until reaching number two and peaking on the chart behind Mike Posner's "I Took a Pill in Ibiza" during its fifth week, becoming the group's highest-peaking song in Britain, surpassing its predecessor. The song would stay in the top ten for eight additional weeks and in the top 40 for twelve weeks for a total of thirty-seven weeks.
If you have experience as a personal assistant, secretary, admin assistant, or something in a similar field, then becoming an online PA may be a great role for you. Many professionals want someone to help organize their business and personal affairs. Jobs could include sending emails, managing financial affairs, booking flights and arranging day to day activities. If you are interested in this line of work there are many PA agencies that are crying out for reliable assistants.
Telework flexibility is a desirable prerequisite for employees. A 2008 Robert Half International Financial Hiring Index, a survey of 1,400 CFOs by recruitment firm Robert Half International, indicated that 13% consider telework the best recruiting incentive today for accounting professionals. In earlier surveys, 33% considered telework the best recruiting incentive, and half considered it second best.
Turnover intention, or the desire to leave the organization, is lower for teleworkers. Those teleworkers who experienced greater professional isolation actually had lower turnover intent. One study found that by increasing feedback and task identity through clear communication of goals, objectives, and expectations, turnover intent decreased in teleworkers and quality of work output increased.
In this increasingly digital world, there has never been a better time to work from home. At-home jobs are the perfect opportunities for those struggling to secure a local gig, need to stay home for health reasons, have to care for a loved one, or simply don't relish the thought of dealing with a hectic commute every day. FlexJobs reported in their The State of Remote Jobs survey that, as of 2017, 43% of U.S. workers now work remotely — even if it's just a part-time side hustle to supplement their income. For remote jobs, you'll need a computer, some basic skills, and a can-do attitude. Click through this list of remote employment areas that are booming right now, plus find even more ways to make money from home.